Return Policy Made Simple
We want you to love your purchases from EOUTLE! If something's not quite right, here's what to do:
1. Spot the Problem:
If you see any damage or mistakes with your product, snap some clear photos or videos to show us what's up.
2. Give Us a Shout:
Email our friendly team at info@eoutle.com with your order number and a quick description of the issue.
3. Let's Fix It Together:
Once we see your evidence, we'll work to sort things out. We'll try to find a solution that doesn't involve sending the item back.
4. No Need to Return:
In many cases, we can sort things without asking you to return the product. We'll let you know if that's the case.
5. Getting Your Money Back:
If a refund is needed, we'll send it back to your original payment method. Expect it within [number of days, e.g., 7-10 business days].
6. Help Us Help You:
Make sure your evidence is clear and accurate. It helps us help you faster!
Thanks for choosing EOUTLE. We're here to make sure you're happy with your purchase, every step of the way!